01
Technical Support & Maintenance
Ongoing technical support for all platforms and infrastructure we've built — or taken over. Bug fixes, updates, performance optimisation, and priority access to our engineering team when you need it.
04 — Ongoing
Management & Support
We don't disappear after launch. We manage, monitor, and evolve your digital presence continuously — so you can focus on running your business, not your infrastructure.
What's included
Four ongoing commitments.
One reliable partner.
Everything we build, we can run. Long-term retainer clients get a dedicated team that acts as an extension of their organisation.
02
Infrastructure & Security Monitoring
24/7 automated monitoring of uptime, performance, security events, and reputation signals. We detect anomalies before they become incidents — and respond when they do, any time of day or night.
03
Content Management
Regular content updates, publication management, and editorial coordination across your platforms — keeping your digital presence current, accurate, and consistent across all markets and languages.
04
Analytics, Reporting & Insights
Monthly performance reports across all channels — traffic, reputation signals, search positions, security events — with plain-language interpretation and actionable recommendations for the next period.
Why it matters
Digital presence isn't
a one-time project.
Most agencies build and disappear. What's left behind is a platform that drifts — becoming outdated, slower, more vulnerable, and less relevant with every passing month.
Our retainer clients get a single point of contact, a dedicated team, and a monthly rhythm of reporting, review, and action. We evolve your digital presence in line with your business — as a genuine long-term partner.
Who it's for
- ✓A single team responsible for your entire digital presence
- ✓Problems caught and resolved before you notice them
- ✓Monthly reports that actually tell you what's happening and what to do
- ✓Your digital presence evolves with your business, not against it
Who it's for
Continue building your digital presence.
- Clients who've completed an initial build and want ongoing management without building an internal team
- Businesses that have experienced infrastructure or reputation problems and want proactive oversight
- Executives and private clients who want full visibility without managing it themselves
- Any organisation with a digital presence that is genuinely business-critical
Start here
Let us take ownership of your digital presence.
Tell us what you have and what you need. We'll propose a retainer structure that fits your organisation and budget — with clear deliverables and reporting from day one.